We work with your business data, so we treat security as a requirement, not an option. Every deployment runs isolated, with protected credentials, backups, and EU AI Act readiness.
Our security standard
Security is the foundation, not an optional feature. Every deployment follows the same set of measures, with no per-client exceptions.
Agent administration is not exposed to the public internet; technical access goes through a dedicated private network.
A dedicated VPS per client, no shared environments, and agents run without administrator rights on the system.
The agent only runs approved actions; any risky or irreversible operation requires your confirmation.
Filters and strict rules make the agent refuse attempts to change its instructions. Defense-in-depth, not an absolute guarantee.
Agent actions are logged in a structured way and can be exported for transparency and GDPR requests.
No auto-updates, no beta versions in production; snapshot and rollback on every change, encrypted daily backup.
Compliance
The EU's AI regulation introduces concrete obligations for AI systems used in business. We design deployments so those obligations are covered from the start.
We document what each agent does, what data it works on, and its limits. Users know they are interacting with an AI system.
Agent actions are logged, so decisions and outputs can be audited and reconstructed when needed.
We design for human oversight, escalation thresholds, and approval — especially during the pilot and on sensitive workflows.
Data handling
Our principle: minimal collection, controlled access, and per-client isolation. We do not train models on your data and we do not mix client environments.
Infrastructure and business communication are hosted on servers in the European Union.
Each client runs in its own container, with no shared environments and no leakage between accounts.
Your data is not used to train general models. It stays within the purpose we process it for.
MassAI is operated by Auto-Moto Office SRL (Sibiu, Romania). Details in the Privacy Policy.
Next step
Tell us what you need to check — isolation, logging, EU hosting, audit. We build the pilot to pass your security review.
Isolation · Logging · Human oversight · EU hosting