Solutions · E-commerce
AI agents for e-commerce
Customers ask at any hour. Competitors change prices daily. These agents take over exactly that work — around the clock, in your customer's language, escalating to a human when it matters.
What the agent does
24/7 customer support
Order status, returns, product questions — the agent replies instantly, on-brand, escalates sensitive cases to a human and logs every conversation.
Commercial follow-up & cart recovery
Messages personalised to customer behaviour, not generic spam. The customer who abandoned a cart gets the right reason to come back — at the right moment.
SEO product descriptions
Product pages written consistently, with the right structure and keywords, no copied templates. Across hundreds of products, the difference shows in organic traffic.
Price & competitor monitoring
The agent tracks competitor prices and offers and flags the gaps that matter — before you feel them in sales.
Weekly sales & signals report
What sold, what's coming back, what customers ask, where conversion leaks. Automatic, same format, every week.
The first 30 days
Week 1
We pick one workflow — usually support or follow-up — and connect the agent to your store platform and your rules.
Weeks 2–3
We build and test the agent on your real products and customers: what it may promise, when it hands over, how your brand sounds.
Week 4
The agent runs in production under human supervision. You get the value report: conversations handled, time saved, what we expand next.
Frequently asked questions
Does it work with WooCommerce or Shopify?
Yes — we work with WooCommerce, Shopify and other platforms via API. We confirm the exact integration in the discovery call.
Which languages does the agent speak?
Romanian and English from day one; other languages on request. The tone is calibrated to your brand, with explicit rules.
What happens with sensitive cases?
We define escalation rules together: complaints, unusual return requests or anything beyond the agent's mandate goes straight to a human, with full context.
Is customer data safe?
Your data stays in the EU, on infrastructure dedicated to you, with logging and human control by design — in line with GDPR and the EU AI Act.
How much does it cost and how long does it take?
Packages start at €490/month plus setup, and the first workflow runs in production within the first 30 days — with a money-back guarantee.
Start with a single workflow
A pilot with a measurable objective, a 30-day money-back guarantee, data hosted in the EU.